Frequently Asked Questions

Standard shipping is $6.99 on orders under $60. Orders of $60 or more ship free within Canada. See our Shipping Policy for full details.

Please allow up to 3 business days for order processing. Carrier transit is typically 3–5 business days, so most orders arrive within approximately 6–8 business days from the date you order.

Choose an eligible coffee product, select Subscribe & Save 15%, and set your delivery frequency. You can change products, quantities or delivery timing, skip an order, or cancel before your next order is processed. There is no long-term contract.

Use your customer subscription portal to review upcoming orders, change products or scheduling, skip a delivery, or cancel.

No. Urban Calm starts with specialty Colombian coffee, and the mushroom extracts are blended to complement the roast rather than make the cup taste earthy or mushroom-forward.

Our mushroom coffee is made with organic, 100% fruiting body extracts and no mycelium-based mushroom ingredients. The extracts are third-party tested.

Start with the roast you already enjoy, then consider the mushrooms paired with it. You can also use our Mushroom Match quiz for a quick recommendation.

Our whole bean and ground coffees work with common brew methods such as drip, pour-over, French press and espresso, depending on the roast and grind you choose. Our K-Cups are made for compatible single-serve brewers.

If your order arrives damaged or incorrect, contact us and we’ll make it right. For change-of-mind, unopened-item and satisfaction claims, see the full terms in our Refund Policy.

Visit our Contact page and send us a message. We’re happy to help.